Help with condensation, damp or mould

Your home should be a place you love to live – without worrying about damp or mould. On this page, you’ll find tips on how to prevent condensation in your home, and information on how we can help if you have more of a problem. It’s important that you let us know, so we can help identify the underlying causes and what action can be taken.

Learn more about condensation, damp and mould and how we can help

If you follow the tips below, you can reduce excess moisture that can lead to mould in your home.

Tips to reduce moisture and condensation

Checklist questions

If you can say ‘yes’ to all the following questions, you’ll be helping to reduce condensation and avoiding damp and mould in your home:

  • Do you cover saucepans with a lid when cooking?
  • Do you open a window in your kitchen to allow water vapour to escape when you're cooking?
  • Do you dry your washing outside in the fresh air when you can?
  • Is your extractor fan working and switched on?
  • If you use a tumble dryer, is it properly vented to the outside, or is the window open in the room it is in?
  • Is your bedroom well-ventilated at night? (a window left slightly open or the door to your room left ajar and air vents left open?)
  • Can air circulate freely between your furniture and the walls?
  • Do you keep your heating on low all day when it is cold?
  • Are the airbricks open and not blocked by furniture or other items?

If things don't change

If you’ve tried to reduce the moisture in your home and it’s not working, or if you have a problem with severe condensation or mould, please contact us and we’ll do all we can to help.


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