London and East customer?
Information for London and East customers will be added here shortly - please contact us if you need this in the meantime.
Enter your home's postcode, then select your address. (We won't store any information you enter here.)
Based on the address you selected:
We've identified you as a .
Please refer to information for this group of customers (where appropriate) when you're using this website.
If you are a shared owner or leaseholder and would like to make a claim under your buildings insurance, please refer to the Your responsibilities as a leaseholder page first and, if appropriate, report the incident to SNG or our insurers:
- if the damage is to your flat or house, contact our insurance brokers - Gallagher claims contact details are 01245 341 208 or email Paul_Wallis@ajg.com.
- if the damage is to a communal area, please contact us at SNG to report this.
Reporting any issues quickly may help to limit any further damage to your home and enables us to work with our insurers to deal with your claim as quickly as possible.
If you’re a third party solicitor enquiring about our insurance policy details and Portal ID:
Employee Liability (EL)
- Our insurer is Zurich Insurance Company Ltd
- Policy number JHA-22S164-0013
- Portal compensator ID: C00650
Public Liability (PL)
- Our insurer is Zurich Insurance Company Ltd
- Policy number JHA-22S164-0013
- Portal compensator ID: C00650
Defendant only claim notification forms must be sent to insurance.team@sovereign.org.uk or by post to Sovereign Network Group, Sovereign House, Basing View, Basingstoke RG21 4FA.