Social value at SNG

Nominations for our first ever Stronger Together: SNG Supplier Social Value Awards 2026 are now open! Find out more.

At SNG, we’re committed to creating meaningful social impact for our customers across our communities. Our Social Value team works across the organisation to measure, grow, and report on the positive outcomes of our activities as a business – and we support local organisations we're working with to do the same. 

In 2024/25, SNG generated £140.6 million in social value across our communities through initiatives including:

  • Supporting customers into employment and training
  • Promoting financial and digital inclusion
  • Providing debt advice and cost-of-living support grants
  • Delivering environmental projects across our communities


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What is the difference between Social Impact and Social Value?


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Match My Project (MMP)

MMP is an online platform that connects our businesses and suppliers with community organisations to deliver local outcomes. All our Social Value delivery outside of structured programmes goes through the platform, which helps us track our total Social Value generated for our communities as an organisation.

How it works:

  • Registered community organisations upload projects needing support - such as funding, materials, resources, volunteer time, digital devices, skills development, mentorship, or whatever they need support with. 
  • Registered businesses or suppliers browse projects and offer support based on available resources.
  • Community organisations can accept or decline offers made.
  • Businesses can also upload any support they have readily on offer. 

Benefits:

  • Better-resourced community partnersEfficient way for businesses and suppliers to meet Social Value and CSR commitments

Find out more and sign up to MMP here.

Please note this platform is only available to businesses, suppliers or community groups working in SNG Communities, but at present we are unable to accept local authorities, statutory bodies or non-constituted groups onto the platform. 

In 2025, over £62k in funding and materials, as well as 200 hours of volunteering were donated to community groups in our communities through the platform.

Find out more about our Match My Project achievements in 2025 [pdf, 346KB] Opens in new window.


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Supporting organisations working with SNG

We offer a range of support to help our suppliers and community organisations operating in our communities measure and grow their social impact:

Social Value Switch-On events

Join us at one of our tailored Social Value Switch-On events held across our localities. These sessions vary and cover a variety of topics including: 

  • How SNG and our Community Foundation support social impact; Practical and creative ways to measure and grow your impact; Data collection and tracking methods; Opportunities to form partnerships and increase impact without significant extra effort; Success stories and practical tips and a lot more. Networking is a key focus - working together helps us all move forward. Register your interest to attend here Opens in new window.

1-to-1 support

We can help with a variety of 1-2-1 support needs in relation to Social Value and social impact for all organisations working with SNG.

  • For suppliers, we're able to help with: Developing a Social Value Matrix to plan, track, and demonstrate impact; Connecting with beneficiaries based on available support; Distributing social value levy for contracted suppliers with this requirement, and a lot more. If you are interested, email us or ask your Contract Manager at SNG for Social Value support.
  • For community organisations, we're able to assist with: Measuring social impact using available tools; Calculating Social Value to demonstrate social impact; Funding applications; Connecting with suppliers based on support needs and a lot more. If you are interested, email us or ask your main contact at SNG for Social Value support.

Social Value measurements

  • At SNG we use HACT UK’s Social Value Bank to measure social return on investment. If you’re one of our active suppliers or community partners delivering Social Value, we’re able to share measurable outcomes and their monetary values with you so you can use this to demonstrate your social impact.

Match My Project (MMP)

  • We encourage all suppliers, businesses and community partners we work with to sign up to MMP. See the dedicated Match My Project section above for more information.


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Social value events

Social Value Week 2025 – Employment, Skills & Training Day

As part of #SocialValueWeek 2025, we wanted to highlight how Employment, Skills, and Training initiatives create meaningful Social Value for our customers. Our Social Value Team sat down with Paige Reeves, Employment & Skills Coach for London, and Reneil Thomas, one of the customers she supports. In a real, unscripted Q&A, they share:

  • Reneil’s journey – how he’s embraced opportunities and progressed
  • The power of tailored support and its impact
  • Paige’s role as an Employment & Skills Coach in London
  • …and much more!

Watch the video to listen to the full episode.


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How to get support


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Getting started 


For community organisations, we've created an information pack which aims to help community organisations we're working with along their Social Value journey. If you are working with us and would like a copy, please ask your local Community Investment and Partnerships Lead or email us. 

For suppliers, we're working on a similar information pack which aims to do the same for our suppliers and businesses we work with specifically. This will be released later this year


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Meet the team


We’re a small but mighty team led by our manager Debs Williams. Our three Social Value Specialists are spread across our geography and work across different localities:

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  • Deb Williams, Social Value Manager

    Debs, based from Bristol, studied Music and Community Arts and after an assortment of different jobs in education, community development and youth work, found herself working in the housing sector.

    Social impact has always been a key feature of her career as it helps to answer the 'so what' question of interventions and projects. Outside of work, Debs spends most of her time  walking her dog Archie and enjoying musical shenanigans.

  • Aliceja Fisher, Social Value Specialist

    In post for a couple of years now and based from Basingstoke, Aliceja is our oracle of all things Social Value and our processes. Passionate about data collection and utilising tools available to us to make our employment and personal lives easier, Aliceja is always researching new programmes and designing new ways for us to collect, evaluate and store data.

    She loves to ask the questions “Why are we doing it this way?" and “Is there anything we already have access to that can make this easier for us?”! In her free time, Aliceja enjoys spending time with her family and is always up to something fun!

  • Ellie Cutler, Social Value Specialist

    Having joined in August this year based from Dorset, Ellie's really excited to be here! She started her SNG career over seven years ago in Property Services, and has worked in a variety of teams and roles within SNG since so is well connected across teams and directorates.

    Ellie has always been passionate about using strategic communications to demonstrate impact and let everyone know just how valuable our work at SNG is. We're already doing it, we just need to tell them! Outside of work, Ellie enjoys learning new songs on her guitar, keyboard and harmonica and playing with her cat, Bella.

  • Felicity Smith, Social Value Specialist

    Felicity joined the Social Value Team in December 2025 and delivers SNG’s social value initiatives across London and Hertfordshire. Growing up in London has shaped her awareness of the challenges faced by local communities, particularly around housing and the cost of living, driving her commitment to meaningful social impact. 

    With four years’ experience in the housing sector, she brings strong knowledge of affordable housing, regeneration, and sustainable, community‑focused projects. Felicity has worked with housing developers and community groups on a range of social value initiatives, alongside developing social value commitments through bids. 

    Outside work, Felicity plays netball, sings in her local choir, and going to gigs around London.


To contact anyone in our Social Value team, please email socialvalue@sng.org.uk.