Keeping you safe in your home is a top priority for us. We want to help you prevent fires and other safety issues in your home, and protect the lives of you and your loved ones.
As well as the fire safety measures and checks that we’re responsible for, there’s a lot you can do to #GetFireSmart so check out our advice and fire safety videos - including extra information on safety in our taller buildings and in communal areas.
We also explain more about the importance of gas and electrical safety checks as well as asbestos, water safety (legionella) and lifts.
You can find out more about all these safety topics using the links below.
As some responsibilities and safety services also vary depending on whether you’re a tenant or a shared owner/leaseholder, some information is also split out separately for different customers.
Safety in your home for tenants
Fire safety information and #GetFireSmart tips and videos for tenants - plus more about the importance of your annual gas safety check.
Safety in your home for shared owners or leaseholders
Fire safety information and #GetFireSmart tips and videos for shared owners and leaseholders – plus your responsibilities for gas and electrical checks and getting permission for certain changes.
Fire safety in flats
Find out about the fire safety measures in place and checks we carry out to your home and building if you live in a flat, plus information on what to do in the event of a fire.
Fire safety in taller buildings
Our hub for information about managing safety in our taller buildings, including advice for customers and more about FRAs and EWS1 forms.
Fire safety in communal areas
If you live in a building with shared communal areas, you must make sure you keep them clear of clutter and rubbish. Our video of a corridor fire and its effects shows why this is so important.
Get Fire Smart top tips
Advice on preventing fires in your home (from cooking and electrical items to smoking and candles), balcony and BBQ safety, monthly checks and making an escape plan
Lifts and lifting equipment safety
To meet all our regulatory requirements and best practices, we service and maintain lifts and complete LOLER safety inspections.
Asbestos
If asbestos is left undisturbed, it shouldn’t cause any health risk. Find out more about asbestos and the risks, how it’s identified and how we deal with it.
Legionella
Find out about water hygiene and safety, the legionella bacteria and simple steps you can take to reduce the risk of bacteria in the water system of your home.