We provide a number of important services to keep your home safe, including fire safety, gas safety, water safety and electrical safety. We take our responsibility extremely seriously.
While home owners and leaseholders are responsible for gas, oil and solid fuel appliance and electrical tests within their own home, we’re responsible for any communal installations.
In the blocks of flats and shared buildings that we’re responsible for, we make sure that fire risk assessments (FRAs) are up-to-date, there are appropriate smoke detectors and fire alarms, fire doors and other fire safety measures. We also regularly review any fire risks and the procedures for preventing and reporting fires.
You can find out more about fire safety (including extra information on safety in our taller buildings and EWS1 forms) and other key safety topics using the links below.
If you’d like more advice on any aspect of safety or you have any concerns, please contact us.
Fire safety for shared owners or leaseholders
Tailored #GetFireSafe advice on checks and tests you’re responsible for and what SNG is responsible for. Plus links to other key fire safety pages.
Fire safety in communal areas
If you live in a building with shared communal areas, you must make sure you keep them clear of clutter and rubbish. Our video of a corridor fire and its effects shows why this is so important.
EWS1 FAQs
Information on government guidance and the issues around the safety of some external wall systems in blocks, plus EWS1 surveys and forms: what they are and who needs them.
Fire safety in taller buildings
Our hub for information about managing safety in our taller buildings, including advice for customers and more about FRAs and EWS1 forms.
Asbestos
If asbestos is left undisturbed, it shouldn’t cause any health risk. Find out more about asbestos and the risks, how it’s identified and how we deal with it.
Legionella
Find out about water hygiene and safety, the legionella bacteria and simple steps you can take to reduce the risk of bacteria in the water system of your home.
Electrical safety for shared owners or leaseholders
If you're a shared owner or leaseholder, you are responsible for electrical tests within your own home but we’re responsible for repairing and maintaining any communal installations.
Lifts and lifting equipment safety
To meet all our regulatory requirements and best practices, we service and maintain lifts and complete LOLER safety inspections.
Pests
Pests are vermin which can carry disease harmful to humans, and include wasps, bees, fleas, bed bugs, mice, rats, cockroaches, feral pigeons, and ants.