Housing with support
We offer a variety of temporary and permanent accommodation if you’re looking for a home and have additional care or support needs.
Options include shared houses with other residents with similar needs, in cluster accommodation, or self-contained dispersed flats. Support ranges from 24-hour to occasional support, and everything in between.
We work in partnership with local authorities as we’re not able to directly allocate to most of our supported housing.
Supported housing could suit you if you:
- have mental health needs
- have a learning disability
- have a visual or sensory impairment
- are a young person leaving care
- are fleeing domestic abuse
- are an older person in need of extra care
- are homeless (or at risk of homelessness)
- are a pregnant young woman aged 18-25 or teenage parent with a baby up to one year old (in London only, pregnant 16-18 year olds will be considered with Social Services acting as guarantors)
- have alcohol or substance dependency issues
- are an ex-offender
Supported living
We provide a variety of accommodation for people who need support to live independently. This includes those with mental health needs, learning disabilities or physical disabilities. The level of support varies from 24-hour to floating support and is based on the individual’s needs.
Supported living services enable vulnerable people to live independently in their own home, with appropriate support to help them manage their own tenancy and achieve greater freedom and control in their lives.
We provide a variety of suitable accommodation, such as shared living where two or three people live together in a house or in self-contained flats.
We work in partnership with experienced support providers. Sometimes they provide the support and we manage the buildings and sometimes the support provider delivers the support and manages the building for us.
Support workers help with everyday tasks such as preparing meals, going to college or work, shopping, housework and reporting repairs. They can also help with administrative tasks and personal care - depending on personal assessments of support needs.
Our services are spread throughout our operating area.
We aren't able to directly allocate our supported housing, so please contact your local authority and register with them by using their housing application form.
They will assess your needs and take into account things like any medical or social requirements you have.
Extra care housing
We believe that getting older, living with a disability or having a care need shouldn’t be a barrier to living a full, independent life. We have several extra care schemes for older people with care needs, enabling them to live independently in their own flat – with the reassurance of care staff on-site.
We work in partnership with the local authorities, Adult Social Care teams and local care providers so residents can have their care needs met whilst living independently in their own flats in appropriately designed, well located accommodation.
Care teams will visit residents in their flats to deliver a personalised care package based on their assessed needs. Residents will have a ‘Care Needs Assessment’, to provide the right level of care for them.
There are communal areas for all residents (such as a lounge and gardens) to get together for social events and, in some schemes, there’s a restaurant or meal services. Most schemes will also have a mobility scooter store, laundry and other facilities, such as specialist baths.
Temporary housing
People become homeless for a whole range of complex and overlapping reasons. So, we offer a variety of housing and support options for families and single people who are homeless or may be faced with homelessness.
We also have a small number of temporary housing schemes for families fleeing domestic abuse.
Our aim is to provide an enhanced, proactive housing management and support service to residents in our designated temporary housing. This may be in shared houses with others, self-contained flats in cluster accommodation or individual properties in the community.
Our service is delivered with key partners and designed to help people develop the emotional and practical skills to maintain a tenancy and work towards suitable move-on opportunities - in line with a housing plan developed just for them.
Helping someone out of homelessness is often about more than putting a roof over their head. Underpinned by the skills and experience of our supported housing team, we support residents who may have complex and varying needs.
We offer a variety of individual support, including:
- support with health needs (including mental health, drug and alcohol use)
- personal development work and daily living skills
- confidence building and relationship support
- benefit advice and support on managing finances
- debt and maximising income
- advice on finding employment, education and training.
Working in partnership with other organisations, such as local authorities, means we’ll have the biggest impact and make a real difference to more people’s lives.
Watch the video below to find out how we worked with Dorset Council to help Rob find temporary accommodation after he was made homeless.
We aren't able to directly allocate our temporary housing. If you're already homeless, or likely to become homeless within the next 8 weeks, you can apply to your local council for help getting somewhere to live. They will assess your circumstances and take into account any medical or social needs you have.
This is known as making a homeless application and the Citizens Advice website explains how to apply 
.
For our schemes for homeless families in Harrow, please contact Harrow Council’s Homeless Person’s Unit on 0208 424 1093, or 0208 863 5611 if you need emergency or out of hours assistance.
Housing for young people
Many young people can find themselves in a vulnerable position facing homelessness - such as after leaving care or experiencing family or relationship breakdown.
Our services for young people include supported housing and the Foyer on the Isle of Wight, which provide a safe place to live, learn and make the transition to independent adulthood.
By providing safe and secure accommodation for young people who are homeless or at risk of homelessness, we give them the opportunity to focus on their strengths and build positive support networks to achieve their aspirations.
Whether that’s their future education; improved mental health and wellbeing; finding meaningful work or the skills to live independently and maintain a home of their own, we help them to build on those skills with individual support, advice and guidance.
Each young person is unique and has differing needs. Either our own teams or our specialist partners work with them to create an individual plan.
We provide more than just accommodation and our aim is to support all young people in our accommodation to be healthy, happy and develop independent and thriving lives. This will be through taking part in support sessions, workshops and in-house training opportunities.
We work with specialist partners to deliver the service, where they can provide the knowledge and expertise to make sure we provide the best possible outcomes for each young person.
At our Foyer on the Isle of Wight, we deliver the complete service and have a dedicated team of support workers.