Pests are vermin which can carry disease harmful to humans, and include wasps, bees, fleas, bed bugs, mice, rats, cockroaches, feral pigeons, and ants. Keeping your home and communal areas clear and disposing of waste responsibly will help to limit the chances of pest infestation in your home and in communal areas. A lack of upkeep can cause pest infestation and escalate the problem, making it difficult to eradicate and stop the pests entirely.
Pest problems are unpleasant in the home – and it’s important to deal with them as soon as possible to stop infestations getting worse.
Pests in communal areas
If you notice any pests in communal areas, please contact us to report them to us as soon as possible.
Pests in your home
Customers are expected to take appropriate action if minor pests are found in your home - for example, treating an ant infestation with ant powder.
For more serious pests in your home, it’s best to check your tenancy or lease agreement to determine who is responsible for removing them. Your local authority's Pest Control department or Environmental Health team 
can offer help and advice. We will assist in providing treatment to eradicate certain types of pests, and in certain circumstances. Please contact us for more information about this.