Fire safety for tenants

Resident safety is a top priority for us and we are committed to going above and beyond when it comes to safety in our buildings. We want to help you prevent fires in your home and protect the lives of you and your loved ones. If you have an assured, secure or fixed term tenancy, this includes:

• Providing your home with smoke alarms. These alert you if there is a fire and improve your chances of escaping unharmed.
• Checking and servicing gas, oil and solid fuel appliances (and the pipework) in annual safety checks.
• We also complete regular inspections of electrical systems. 
• In our blocks of flats and similar sites, we make sure that fire risk assessments (FRAs) are up-to-date and that there are appropriate smoke detectors and fire alarms, fire doors and other fire safety measures. We regularly review any fire risks and the procedures for preventing and reporting fires.
• We display Fire Action Notices in the communal areas of blocks. These give the fire safety procedures to follow in the unlikely event of a fire, so please read these and contact us if you're not sure. 

We are part of the national Primary Authority scheme. This means we have a legal partnership with one fire authority (Hampshire and Isle of Wight Fire and Rescue Service) to give us advice we can apply to how we manage fire safety for all our homes. 

We also work closely with London Fire Brigade and other local fire authorities (particularly where we have taller blocks, schemes for older people or supported housing) so they’re aware of our fire safety arrangements for the buildings in their area.

If you’d like more advice on any aspect of safety or you have any concerns, please contact us. 

You can find out more about fire safety - including gas and electrical safety checks and safety in flats and taller buildings - using the links below. 

(If you're a shared owner or leaseholder, visit our fire safety for leaseholders page for information that's tailored to your responsibilities.)