Using digital devices and the internet is now an essential aspect of everyday life. Watching television, paying bills, applying for jobs and keeping in touch with our loved ones are often all done online.
That’s why our Digital Inclusion Team are here to help you make sense of the internet and technology, and make the most of digital tools that will make your life easier. We offer a range of free, confidential support and services that can help you adapt and learn, or improve your digital skills.
Explore our services below - or to speak to the Digital Inclusion Team about getting support with digital devices and the internet, call 0300 5000 0926 or email supportforyou@sng.org.uk.
We’ve partnered with Barclays to improve digital confidence and skills for all SNG customers. Digital Wings offers free online training, that you can complete at your own pace. Courses include but aren’t limited to; getting started online, staying safe online, smartphone and tablet basics, building your skills with Google or Microsoft 365 applications, how to avoid online scams and much more!
You can register for a Digital Wings account and access the courses through this link: Register | Barclays Digital Wings (uk.barclays) .
You will need an email address to register and your unique code to register is: SNG.
To log back in once you've registered, visit Log in | Barclays Digital Wings (uk.barclays) or search Digital Wings' on your app store and download the app to use on the go.
Another source of training in your own time and at your own pace, is Learn My Way , which has courses ranging from how to use a mouse to improving your Microsoft Excel skills.
Log on to the Learn My Way website and register using our network centre ID – 8006969.
Cosmic is a digital training programme for customers who have little to no experience online. It provides bespoke one-to-one or group session training with a coach tailored to meet individual’s requirements. It covers the basics of getting started with using email and setting up an account, but other modules could include:
- Online safety
- Digital for accessibility
- Microsoft Outlook, Word, Excel, Teams, PowerPoint
- Canva essentials
- Smartphone photography
- Accessing Government services (plus MySov accounts)
- Building your online reputation
- Be your own boss
- Working in a remote business
- Managing health & wellbeing online
- Everyday AI skills
For details, please call 0300 5000 926 and ask for the Digital Inclusion Team or email us at support for you@sng.org.uk.
If you’re new to using the internet, we have a limited number of free SIM cards for SNG customers.
The SIM cards come with 20GB data, plus free calls and texts every month for six months. SIM cards can be used in a sim enabled tablet, laptop, phone, dongle or mobile hotspot device.
Please email supportforyou@sng.org.uk or call 0300 5000 926 and ask for the Digital Inclusion Team to request a free sim.
If you’re struggling to access digital equipment, we may be able to support you to find free or low cost devices - including laptops, printers, tablets, Chromebooks, iPads and smartphones.
For more details, please email supportforyou@sng.org.uk or call 0300 5000 926 and ask for the Digital Inclusion Team.