Customer Influence Panel

This is a customer-led and customer-appointed group which influences and scrutinises our business performance, strategies, and policies.

The Customer Influence Panel consists of 12 SNG customers and includes a Chair and Vice Chair. 

The Chair serves as an observer at the SNG Board, with a Board-appointed nominee sitting as an observer on this Influence Panel. 

Meet the Chairs

Play the videos below to find out more about the Chair and Vice-Chair of our Customer Influence Panel.

Jackie Dunn – Chair (previous Sovereign Scrutiny Coordination Group member)


Meet the Chair - Jackie Dunn video transcript [pdf, 72KB]


Lauren Mathurin – Vice-Chair


Meet the Vice-Chair - Lauren Mathurin video transcript [pdf, 76KB]

Members

  1. Jackie Dunn – Chair
  2. Lauren Mathurin – Vice-Chair
  3. Anita Dashwood – Member (previous Chair of Network Hertford Panel)
  4. Chloe Fielding – Member
  5. Frank Madombwe – Member
  6. Fetrat Naser – Member
  7. Ruth Picknett-Powell – Member (previous Chair of Sovereign Resident Board Partnership)
  8. Jenny Dykes - Resident Board Member (observer)
  9. Princess Fortes – Member (previous Chair of Network London Panel)
  10. Abdul Hay – Member
  11. Tina Maughan – Member
  12. Nichola Rogers – Member
  • Jackie Dunn - CIP Chair
  • Lauren Mathurin Vice-Chair of CIP
  • Anita Dashwood - CIP member
  • Chloe Fielding - CIP member
  • Frank Madombwe – Member
  • Fetrat Naser – CIP Member
  • Ruth Picknett-Powell – Member
  • Jenny Dykes - CIP member
  • Princess Fortes – Member

The Panel held its first meeting in January and Jackie Dunn, the Chair, gives a brief update on the meeting in the video below.


First meeting summary video transcript [pdf, 75KB]